Terms & Conditions of Use

Health and wellbeing are the responsibility of an individual.  Information provided on this site is for educational purposes only and is not to be used as a substitute for medical care.  Please consult your health care provider before starting any new health-related product, practice, or service. 

Stillwater Acupuncture & Wellness LLC disclaims responsibility, and shall have no liability for any damages, loss, injury, or liability whatsoever as a result of your reliance of the information contained on this website. 

Never delay seeking medical advice and if you may have a medical emergency call your doctor or 911 immediately.

You agree to indemnify, defend and hold harmless Stillwater Acupuncture & Wellness, its officers, directors, employees, agents, third parties, distributors, contractors, and others involved in the use of the Site or the delivery of any related products or services for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of these Terms & Conditions of Use or your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations.  Stillwater Acupuncture & Wellness reserves the right, at its own cost, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Stillwater Acupuncture & Wellness in asserting any available defenses.

Stillwater Acupuncture & Wellness LLC's use of your personal information and your responsibilities in connection with protecting your privacy are described in the Stillwater Acupuncture & Wellness LLC's Privacy Statement which is incorporated by reference into these Terms & Conditions of Use.

As a courtesy to all of our patients, we strive to maintain a smooth and efficient operation, so please arrive 5-10 minutes early and allow for time to use the restroom, enjoy a cup of tea, and relax before your appointment.

Appointments must be canceled or rescheduled 24-hours or more prior to the time of the appointment.  We reserve the right to bill you the full cost of your session for any appointment that is canceled or rescheduled without 24 hours notice.

​

A no call/no show will be charged the full price of the treatment missed and must be paid before another appointment can be scheduled or administered. 

Since emergencies happen, exceptions must be approved by phone before the appointment.

​

Retail purchases are non-refundable unless there is an issue with product integrity or packaging.

​

**COVID modification:  Cancellation fees may be waived for missed appointments related to COVID-19 exposure or symptoms.  Please do your best to let us know if you are unable to safely visit in person, as we will do our best to stay in communication with you. 

The service is controlled, operated, and administered by Stillwater Acupuncture & Wellness from our offices within the United States.  If you access the site from a location outside the United States, you are responsible for compliance with all local laws.  You agree that you will not use Stillwater Acupuncture & Wellness content access through the Site in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.

Stillwater Acupuncture & Wellness reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time and without notice.  To the maximum extent permitted by law, these Terms & Conditions of Use is governed by the laws of the State of Oregon and you hereby consent to the exclusive jurisdiction and venue of courts in Oregon in all disputes arising out of or relating to the use of the Site.